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Dedicated Tech

An expert engineer works exclusively for you, 8 hours a day, 5 days a week.

Suited for companies that need server administrators at specific times during the day. Eg: Night time server administrator.

  • Availability and coverage
    • 8 hrs/day
    • 160 hrs/month (20 days/month)
    • Flexible timings (any contiguous 8 hrs)
  • Server management
    • Unlimited server management
    • Server monitoring and emergency support
    • Regular server optimization and hardening
  • White label service
    • Unlimited live chat technical support
    • Unlimited help desk technical support
    • Administration and pre-sales support
  • In-team communication
    • Single point of contact via account manager
    • Daily communication via Email/IM/Phone/Video
    • Weekly/Monthly service performance reviews
  • Service quality and security
    • 100% engineers experienced in your technology
    • ISO certified quality assurance by dedicated QA team
    • ISO certified security to protect your information
  • What you'll love
    • Save on renting office space
    • Save on buying office hardware or software
    • Save on paid vacations
Dedicated Seat

Guaranteed availability of a dedicated engineer familiar with your system, 24 hours a day, 7 days a week.

Ideal for companies that need experts round the clock to maintain servers and support customers.

  • Availability and coverage
    • 8 hrs/day
    • 160 hrs/month (20 days/month)
    • Flexible timings (any contiguous 8 hrs)
  • Server management
    • Unlimited server management
    • Server monitoring and emergency support
    • Regular server optimization and hardening
  • White label service
    • Unlimited live chat technical support
    • Unlimited help desk technical support
    • Administration and pre-sales support
  • In-team communication
    • Single point of contact via account manager
    • Daily communication via Email/IM/Phone/Video
    • Weekly/Monthly service performance reviews
  • Service quality and security
    • 100% engineers experienced in your technology
    • ISO certified quality assurance by dedicated QA team
    • ISO certified security to protect your information
  • What you'll love
    • Save on renting office space
    • Save on buying office hardware or software
    • Save on paid vacations
Dedicated Tech+

An engineer works for you 8 hours a day, 7 days a week. Stand-by engineering staff covers holidays or leaves

Suited for companies that need server administrators on all days of the week. Eg: An expert to give fast technical support on all days.

  • Availability and coverage
    • 8 hrs/day
    • 160 hrs/month (20 days/month)
    • Flexible timings (any contiguous 8 hrs)
  • Server management
    • Unlimited server management
    • Server monitoring and emergency support
    • Regular server optimization and hardening
  • White label service
    • Unlimited live chat technical support
    • Unlimited help desk technical support
    • Administration and pre-sales support
  • In-team communication
    • Single point of contact via account manager
    • Daily communication via Email/IM/Phone/Video
    • Weekly/Monthly service performance reviews
  • Service quality and security
    • 100% engineers experienced in your technology
    • ISO certified quality assurance by dedicated QA team
    • ISO certified security to protect your information
  • What you'll love
    • Save on renting office space
    • Save on buying office hardware or software
    • Save on paid vacations
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